Terms and Conditions

Service Provider

goldenaccessibility.com is provided by:

Golden Accessibility

Definitions

  1. The term used for" us", "we", "our", and "Golden Accessibility" refers to the Golden Accessibility Business and its affiliates.
  2. "Terms" Refers to these Terms and Conditions.
  3. "Website" refers to https://goldenaccessibility.com
  4. "You" or "your" refers to the user of the of the Products.

Terms

By accessing the website at goldenaccessiblity.com, you are agreeing to be bound by the following terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local and state laws. If you do not agree to these terms, you are prohibited from using or accessing the site and our services. The materials contained in the Golden Accessibility website are protected by applicable copyright or have been labeled for reuse with modification for commercial use by google images. 

Permission to use your content

Some of our services are designed to let you upload, submit, store, send, receive or share content. You have no obligation to provide any content to our services and you’re free to choose the content that you want to provide. If you choose to upload or share content, please make sure you have the necessary rights to do so and that the content is lawful. 

License

Your content remains yours, which means that you retain any intellectual property rights that you have provided in your content.  If your intellectual property rights restrict our use of your content, please note that we will need your permission to remediate.  We need your permission if your intellectual property rights restrict our use of your content. You provide Golden Accessibility with permission for the use of your content if you sign a contact agreement for the services we can provide.

Our Services

Prior to start any remediation work, Golden Accessibility provides a timeframe and a quote.


  • For big projects, (100 documents or more) Golden Accessibility creates a remediation work plan within 7 business days that includes monthly milestones and due dates and will share such work plan with its customers.
  • For Small Projects, (100 documents or less) Golden accessibility creates a remediation work plan within 2 to 3 business days that includes weekly milestones and due dates and will share such a plan with its customers.

 

For the remediation we do the following:

Remediate all English and non-English content non accessible pdf’s and Microsoft Office files to meet the accessibility standards of WCAG 2.0 guidelines. Examples include: generating a tagged PDF, adding alternative text and table summaries, organizing and structuring list, table and heading structures, including document properties, identifying art works (charts/graphs), manually verifying color contrast, bookmarking pages, and ensuring appropriate tooltips are translated and applied to the form fields. 


Each document if remediated will be made to pass the accessibility checker and be tested and verified by using at least one or more screen readers. 

Service Location

The services need to be performed remotely.

Sharing Content

All electronic documents or data identified by the customer in need of remediation shall be provided to Golden Accessibility electronically, unless another method of transfer is agreed upon by the parties. All materials provided remain property of the customer and shall not be retained, copied, distributed or otherwise held by Golden Accessibility after conclusion of this agreement. 


Fillable and Protected Forms

Electronic fillable forms must be provided before remediation. Non-fillable forms will not be converted to an electronically fillable form as this process is part of creating content and applying a new modification on the function of the document. If you would like an electronically fillable format remediated, you would need to send the document prepared in form-format with the appropriate form fields on the document. 


If the document is protected and locked, passwords must be provided in order to remediate the document. We do not archive or save passwords, therefore, passwords must be sent with the requested documents or you can provide an unprotected document type.


Color Contrast & Text


A color contrast review will be made and can provide feedback on documents that may be failing on having enough contrast to meet the Compliance AA requirements. We can make changes to the color if needed, however, we would need to be granted permission with a request to change the color to the content. Our selection will be based on the minimum degree of change to the color that can meet the color contrast requirements. If changes to the color are made, we will need to receive a confirmation that the change is of satisfactory.


Status Reports


Weekly status Reports to the Project Representative can be provided if requested. The reports contain an overview of project tasks, pages of documents remediated, and the number and status of documents remediated. These reports provide data of the progress and efficiency of our services.

Services we do not perform

Scan Websites


We cannot scan the customers website to identify types of content, English and non-English, needing remediation due to us not having our own tools for proper website scans.


Translation Services


We do not provide translation services for forms that require alt text to be of a different language. We can cooperatively work to provide the alt text in a different language requested only if the information to enter in that language is provided within the language needed, or if permissions are granted to use google translate, or other software automated systems for translations.  

Disclaimer

The materials provided/displayed on the Golden Accessibility are to provide information as an ‘as is’ basis.  Golden accessibility does not warrant or make any presentations concerning the accuracy of such software programs suggested, or the reliability of the use of the materials on its website. Golden accessibility does not warrant or make any representation relating to such materials on any sites linked to this site.